Question 1

Q: How do I sign up for a membership?

Accepted Answer

Our team will can add you to the membership in person, while scheduling your appointment or checking out from received services.  Once you become a member, all eligible services you book will be discounted at checkout.

Question 2

Q: Is there an enrollment fee?

Accepted Answer

After this initial first membership fee,  you will be responsible for your monthly membership fee, which is $30. The enrollment is charged on the day you sign up and then membership fee on the 1st of each month following.

Question 3

Q: When is the monthly membership fee charged?

Accepted Answer

The first charge is made at time of enrollment, the re occurring monthly membership fee is charged on the 1st business day of each month regardless of the date of signing up.

Question 4

Q: Can I put my membership on hold?

Accepted Answer

No, but the good news is cancellation is easy and so is signing back up.

Question 5

Q: Do I have to commit to the membership for a specific length of time?

Accepted Answer

No, there is no specific length of commitment. You can cancel your membership at any time.

Question 6

Q: How do I cancel my membership?

Accepted Answer

If you need to cancel your membership, we kindly ask for a 30-day written notice. You can send a cancellation email, and our team will assist you with the process.

Question 7

I cant remember what to do, how do I know what to do after my treatment?

Accepted Answer

Just read the information included in this link, click the aftercare link on your digital receipt or contact your provider!

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FAQ